Terms of Use
1. Acceptance
By accessing or using AskCard (the “Service”), including signing in with LINE or Google, requesting an email sign-in code, sending a question, choosing cards, using the weekly horoscope, buying a pass, or sharing a reading, you confirm that you have read and accept these Terms of Use and this Privacy Policy. If you do not accept them, please do not use the Service.
When you send your first message through AskCard, we record that you accepted the terms and policy then in effect, together with the date and time. This still happens if Private mode is on. That record is tied to your account. It is not part of your conversation.
If we publish a new version with material changes, the app will ask you to accept again before you continue with signed-in features. You can always read the latest version on this page.
2. What the Service is
AskCard is an AI-assisted tarot reading service and a weekly Chinese Four Pillars (BaZi) horoscope. Languages follow what the app currently offers. Answers are for entertainment, personal reflection, and talking things through with yourself. They are not a reading from a professional fortune teller.
You can ask a question, choose a deck and how many cards, continue a reading, ask a follow-up from the same cards in some modes, download or share a reading, and export a calendar file from the weekly horoscope when that option is available.
AskCard does not give medical, clinical psychology, legal, financial, investment, or other professional advice. Do not use a reading to make important decisions — such as health, a high-risk relationship, or a large amount of money — without speaking to a licensed professional.
3. Who may use the Service
The Service is not intended for children under 13. If you are under 20 in Thailand, you should use it with a parent or guardian’s guidance.
You must have the right to use the LINE, Google, or email account you sign in with, and you should give information that is reasonably accurate.
4. Accounts and sign-in
You can sign in with LINE, Google, or email, as offered in the app. You are responsible for activity under your account. Keep the device and account you use to sign in secure.
We may suspend an account if we find misuse, payment fraud, or a risk to other people. A suspended account cannot sign in or use pass-only features until the issue is resolved.
You can delete your account and most of your data from Settings in the app. Deletion cannot be undone.
5. Permissions we ask for when you allow sign-in
We ask only for what we need to open an account, recognize you, and let you sign in again. We do not ask for extra permissions we do not need.
When you sign in with LINE, the permission screen may ask to see your display name and profile photo, use your LINE account to sign in to AskCard, and read your email if you choose to share it. We do not ask to read your LINE chats, friend list, or posts, and we do not post as you.
When you sign in with Google, the permission screen may ask to confirm it is you, see your name and profile photo, and see the verified email address on that account. We use this only to create or link your AskCard account. We do not open your inbox, send mail as you, or ask for your contacts, Drive files, or Google Calendar.
When you sign in with email, we use the address you type to send a one-time sign-in code. The code expires and is used only for that sign-in.
You can refuse some permissions when you first allow them, or later withdraw them in LINE or Google settings. After you withdraw them, you may not be able to sign in to AskCard that way until you allow them again. Information already saved in AskCard stays until you delete it in Settings or delete your account.
6. Passes and access
Asking cards and some horoscope features require a pass that has not expired. Price, length, and what the pass includes are shown on the pricing page and at checkout. The amount you see at checkout is the amount charged.
A pass belongs to the account that bought it and cannot be transferred. Extra time is added onto remaining time, as the app shows.
7. Payments in Thailand
People in Thailand can buy a one-time pass with PromptPay, using the method and amount shown in the app. It does not renew on its own.
People in Thailand may also choose a card subscription if the app shows that option. Renewal details appear before you pay.
8. Card payments outside Thailand
Outside Thailand, you pay by card through our payment provider. This is a subscription that renews on the daily, monthly, or yearly cycle you choose until you cancel.
You can manage your payment method or stop renewal in Settings. After you cancel, you can still use the pass until the end of the period you already paid for, as shown on your account.
9. Refunds
If you transferred the wrong amount in Thailand, or want a payment checked, send a request with evidence through Payment Support in the app. We aim to review refund requests within 7 days.
Except where consumer law requires otherwise, fees are generally not refunded after a pass is activated, unless we approve a claim after reviewing the evidence.
General requests: [email protected]. Billing requests: [email protected], or through support in the app.
10. Acceptable use
Do not use the Service to harass, deceive, violate other people’s rights, pry into someone else’s life in an inappropriate way, try to access the Service without permission, send large volumes of automated requests, or copy content to sell it.
Do not treat answers from the Service as legal, medical, or financial evidence.
We may limit, suspend, or end access if we reasonably believe these terms were broken, or that the Service or other people are at risk.
11. Private mode
When Private mode is on, new conversations are not saved to history or the sidebar.
Private mode does not turn off sign-in, pass checks, recording of terms acceptance, or information needed for payment and account security.
12. Sharing and profile links
If you create a share link, anyone with that link may see the reading, within the limits the app shows when you share. You are responsible for what you choose to make visible.
The profile link you set on your account is used to open readings you make public, as the app describes. Changing that link may be allowed only once, as shown in Settings.
13. Content and intellectual property
You keep your rights in the questions, messages, and birth details you send. You allow AskCard to use that content as needed to write answers, run the Service, and prevent abuse.
The AskCard name, app look, decks we provide, and how answers are laid out remain ours or our licensors’. This does not include text you type yourself.
14. Limits of the answers
Answers are written automatically. They can be incomplete, off, or not match real life, especially on things you did not mention.
Cards in the app are chosen on screen. They are not physical cards drawn in front of you. Reversed-card mode may give a different result from upright cards.
The weekly horoscope is based on the Chinese Four Pillars calendar from the birth details you enter. If the date, time, or place is incomplete, the answer is more general.
15. Availability
We try to keep the Service available, but we do not promise there will be no interruptions, maintenance, or temporary errors.
The Service is provided as it is. We do not promise it will suit a particular purpose of yours.
16. Limitation of liability
To the extent Thai law allows, AskCard and the people who run it are not responsible for indirect loss, follow-on loss, or lost opportunity from using the Service or being unable to use it.
Consumer rights that cannot be waived still apply.
17. Changes to these terms
We may update these terms so they match the Service as it actually works. Material changes will be published on this page with a new date and version number.
If you need to accept again, the app records the version you accepted when you continue after the update.
18. Governing law and contact
These terms are governed by Thai law. Disputes are subject to Thai courts as the law provides, unless consumer law where you live gives you stronger rights.
General contact: [email protected] — billing: [email protected] — or use support in the app at app.askcard.io.
Privacy Policy
1. Who we are
AskCard (“we”) runs the tarot and horoscope app at app.askcard.io. This policy explains what we keep, how we use it, and what rights you have.
If you are in Thailand, we handle personal data under the Personal Data Protection Act B.E. 2562 as the controller for this Service.
2. Information we keep
Account information: display name, profile photo, information used to recognize your LINE or Google account, email when you give it or allow it to be shared, and the profile link you set.
Profile details you choose to enter: name, gender, birth date, birth time, birth place, and time zone — used to make the weekly horoscope more specific.
Usage information: questions, cards you pick, deck, number of cards, answers we write, follow-up questions, and readings saved when Private mode is off.
Payment information: the plan you bought, amount, time of transfer, payment slips you send, bank details for a refund if you provide them, and pass status.
Device information only as needed to keep you signed in and help protect the account, such as the language you chose and the time zone on your device.
3. Permissions you allow us to use
We do not ask for more than we need to sign you in and run the Service. The list below is what you typically see when you tap allow.
LINE: see your display name and profile photo, use your LINE account to sign in to AskCard, and read your email only if you allow it. We do not ask for chats, friends, timeline, or permission to post as you.
Google: confirm it is you, see your name and profile photo, and see the verified email on that account. We do not open your inbox, send mail as you, or ask for contacts, files, or calendar.
Email sign-in: we use the address you type to send a one-time sign-in code. We do not access any other mail in your inbox.
You can refuse or withdraw these permissions in LINE or Google. After you withdraw them, you may not be able to sign in that way until you allow them again. Information already in AskCard stays until you delete it in Settings or delete your account.
4. How we use information
To sign you in and recognize your account, write card and weekly horoscope answers, manage passes and receipts, save history when Private mode is off, review support and refund requests, and help prevent misuse.
We record the date, time, and version of the terms you accepted when you send your first message or accept a new version, including in Private mode. This is kept with your account, not mixed into the conversation.
We do not sell your contact list or personal information. We do not use birth details to advertise other companies’ products.
5. Private mode
When Private mode is on, new conversations are not saved to your account history or sidebar.
Private mode does not remove account, pass, payment, or terms-acceptance records. A question in the current turn still has to be sent so an answer can be written.
6. Sharing and public readings
If you tap share, we create a page that anyone with the link can open, as the app explains when you confirm. You can update or stop sharing with the buttons provided.
Your profile link lets people open readings you set as public. Do not put sensitive details in a question if you plan to share it.
7. Weekly horoscope and birth details
The weekly horoscope uses the birth date, time, place, and time zone you enter. If those are incomplete, the answer is more general.
You can edit or clear birth details in Settings. A calendar file you download stays on your device. We do not stay connected to your personal calendar.
8. Payments
In Thailand, a one-time PromptPay payment includes the transfer evidence you send so we can match the order.
Card payments are handled by our payment provider. We do not keep full card numbers on AskCard. We keep subscription status, billing cycle, and pass activation as needed to provide the Service.
If you request a refund, we use the account name, account number, bank, slip, and amount you enter so we can send money back if the request is approved.
9. Who helps us provide the Service
We use sign-in providers (LINE, Google), a payment provider, and an assistant that writes answers so the app can work. They receive only what they need for that job.
The assistant that writes answers sees the message you send in that turn so it can write a reply. It is not sold on as an advertising list.
We may disclose information when the law requires it, or to protect rights, someone’s safety, or against fraud.
10. How long we keep information and how you delete it
Account and pass information is kept while the account is open. Conversations made without Private mode are kept until you delete that item or delete the account.
Slips and support requests are kept as long as reasonably needed to review money matters and prevent fraud.
You can delete conversations, edit your profile, or delete your account in Settings. Account deletion is permanent.
11. Your rights
You have the right to access, correct, and delete your information, ask for a copy in a reusable form, object to or limit some uses, and withdraw consent you previously gave — including LINE or Google permissions.
You can do most of this yourself in Settings, or write to [email protected]. We will respond within the time the law sets. If you are not satisfied, you may complain to the Personal Data Protection Committee.
12. Cookies and signed-in status
We use cookies or similar tools in the browser to remember that you are signed in, remember the language you chose, and keep pages working. We do not use them to follow you with ads across other companies’ websites.
13. Security
Connections to AskCard use an encrypted channel. Inside our team, only people who need the information for their work can reach it.
No online service is perfectly safe. If you think someone else used your account, sign out of every device, sign in again, and tell [email protected].
14. Children
We do not knowingly collect information from children under 13. If a parent or guardian believes a child sent us personal information, contact [email protected] so we can delete it.
15. Processing outside Thailand
Sign-in providers, the payment provider, and the assistant that writes answers may be located outside Thailand. Only what is needed to serve you in that turn is sent.
We choose providers who commit to look after the information properly, and only for the purposes in this policy.
16. Changes to this policy
When the Service changes, we update this policy so it stays accurate. The date and version at the top change when a new version is published.
Material changes may require you to accept again in the app before you continue with signed-in features.
17. Contact about personal information
AskCard, the service operator — web app at app.askcard.io
General questions and personal-data rights: [email protected]
Billing, slips, and refunds: [email protected], or Payment Support in the app
Terms & Privacy acceptance
Recorded when you send your first message.
Accepted when you send your first message